Senin, 19 April 2010

Complaint Letter

To: 
Mr. Jenny
Customer Service Manager

Ref: defective product

Dear Mr. Jenny

In connection with the sale / purchase of goods that has been agreed with a good quality, then I need to tell you that the goods that we received does not match the quality or the quality of orders. Of the orders which I have as many as 70 orders are simply there is a defective product as much as 15 orders.

Order that the defective goods will be returned to you with a way to replace your defective product with a quality product with my order, or you can replace them with money for goods that are defective or damaged in accordance with our previous agreements.

Thus this letter I have to say.


Yours Sincerely



Ristayuni Herawaty

Minggu, 04 April 2010

Letters Offering Congratulations

Congratulations to open new branches

Dear Mr. Robin,

I heard the news that you have opened a new branch and I'm glad to hear the news, hopefully we can build closer cooperation for mutual success again and hopefully the new branch of your company is more advanced and successful.
I will contact you when I disni affairs has been completed and I hope we can meet to celebrate this good news.

Yours Sincerely


Ristayuni Herawaty. N


Promotion Congratulations

Dear Didit,

I heard the news that you have been promoted to a new position as marketing manager. I am very happy to hear such happy news and I congratulate you. I hope you are more motivated to achieve the next goal.
I hope we will meet and celebrate this good news after my return to Jakarta.

Yours Sincerely


Ristayuni Herawaty. N